Can I cancel my order after it’s been placed?Updated 4 months ago

Yes, you can cancel your order after it’s been placed, but the ability to do so depends on the status of your order. Here’s how it works:

1. If Your Order Hasn’t Been Processed Yet:
   You can cancel your order without any issues if it hasn’t been processed or shipped. Please get in touch with our Customer Support team as soon as possible at [email protected] or call us directly. Be sure to provide your order number so we can locate your order quickly and process the cancellation.

2. If Your Order Has Already Been Processed or Shipped:
   Once an order has been processed or shipped, it can no longer be canceled. However, you may initiate a return once you receive the item, following our Return Policy. Please note that restocking fees and shipping costs may apply.

3. Custom or Special Orders:
   Custom-made or special-order items cannot be canceled once production has started. If you have questions about your specific order, please reach out to us for assistance.

To ensure the cancellation process goes smoothly, we recommend contacting us immediately after placing the order if you need to make changes or cancel it. Our team is here to help, and we’ll do our best to accommodate your request!