Can I change my shipping address after placing an order?Updated 4 months ago

Yes, you can request a change to your shipping address after placing an order, but it depends on the status of your shipment. Here’s how it works:

1. Contact us immediately:
   If you need to update your shipping address, email our Customer Support team at [email protected] or call us as soon as possible. Be sure to include your order number and the correct address.

2. Before the order is shipped:
   If your order has not yet shipped, we will update the shipping address and send a confirmation email to ensure the change has been applied.

3. After the order is shipped:
   If your order has already been shipped, we will check with the carrier to determine if an address change is still possible. Some carriers allow rerouting, but this may involve additional fees, which will be the responsibility of the customer.

4. Important considerations:

   • Changes may delay your delivery time.
   • Address updates are not guaranteed once an order has left our warehouse.
   • For freight shipments, changes to the delivery address after scheduling may incur rescheduling fees.

To avoid delays, please double-check your shipping address at checkout. If you have any concerns or need assistance, don’t hesitate to reach out. We’re happy to help!