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Summit Fire Designs

We proudly offer a Price Match Guarantee to ensure you always get the best value for your purchase. However, this guarantee does not apply to items that are already discounted or part of special promotions.Here are a few key details about our Price Match Guarantee:<ul><li style="font-family: Inter; font-size: 16px;">Price matching is available for full-price items purchased on our website.</li><li style="font-family: Inter; font-size: 16px;">Items on sale, clearance, or part of special promotions (e.g., rebates, &quot;Buy One, Get One Free,&quot; Black Friday, or Cyber Monday deals) are not eligible for price matching.</li><li style="font-family: Inter; font-size: 16px;">The competitor must be an authorized online retailer, and their item must be in stock at the time of the request.</li></ul>If you find an eligible item at a lower price on a competitor&#x2019;s website after your purchase, please contact us at <a rel="noopener"></a><a href="mailto:support@summitfiredesigns.com">support@summitfiredesigns.com</a> to request a price match. Be sure to provide proof of the lower price and details of your purchase.We&#x2019;re committed to offering you our luxury heating solutions at competitive prices so you can shop with confidence. Please refer to our <a href="https://summitfiredesigns.com/pages/price-match-guarantee" rel="noopener noreferrer" target="_blank">Price Match Promise</a> for more details about our policy. If you have questions, don&#x2019;t hesitate to reach out to us. We&#x2019;re here to help!

We proudly offer a Price Match Guarantee to ensure you always get the best value for your purchase. However, this guarantee does not apply to items that are already discounted or part of special promotions. Here are a few key details about our Price

Do you offer price matching for discounted items?

Payments & Discounts

How do I track my order?

What are your shipping options and delivery times?

What should I do if my order arrives damaged?

Can I change my shipping address after placing an order?

What happens if the tracking shows my package was delivered, but I haven’t received it?

What should I do if I receive the wrong item?

Shipping & Delivery

What is your return policy?

How do I initiate a return?

How long does it take to process a refund?

Are there any items that cannot be returned?

Can I exchange an item instead of returning it?

Returns & Refunds

What payment methods do you accept?

How do I use Shop Pay installments with Affirm?

Can I use multiple discount codes on one order?

Do you offer discounts for first-time buyers?

What should I do if my payment is declined?

How do I update my contact information after placing an order?

Can I place an order for delivery at a future date?

How do I add special instructions to my order?

What should I do if I accidentally ordered multiple quantities of the same item?

Do you offer price matching for discounted items?Updated 4 months ago