What should I do if my payment is declined?Updated 4 months ago

If your payment is declined, don’t worry. There are several steps you can take to resolve the issue:

1. Double-Check Your Payment Information:
   Ensure that all payment details, such as your card number, expiration date, billing address, and CVV code, are entered correctly. A small typo can prevent your payment from being processed.

2. Verify Funds or Credit Availability:
   Check with your bank or card issuer to confirm that you have sufficient funds or available credit to complete the transaction. Sometimes, a payment may be declined due to reaching a limit or insufficient balance.

3. Contact Your Bank or Card Issuer:
   In some cases, banks or card issuers may decline transactions for security reasons. Reach out to them to ensure the payment is authorized and to resolve any potential issues.

4. Try a Different Payment Method:
   If the issue persists, consider using an alternative payment method, such as another credit or debit card, PayPal, or a digital wallet like Apple Pay or Google Pay.

5. Wait and Try Again Later:
   Occasionally, technical issues with the payment gateway or your bank can cause a temporary decline. Waiting a few minutes and retrying the payment often resolves the problem.

If you’ve tried these steps and are still unable to complete your payment, please contact our Customer Support team at [email protected]. We’ll be happy to assist you in completing your order. Your satisfaction is our priority, and we’re here to help!