Are there any items that cannot be returned?Updated 4 months ago

Yes, certain items are not eligible for returns to ensure quality and safety standards. The following types of items cannot be returned:

1. Custom Products:
   Any custom-made or special-order items that are personalized or made specifically for your requirements are non-returnable.

2. Installed or Used Products:
   Items that have been installed, burned, or used in any way cannot be returned, as they are no longer in their original, re-sellable condition.

3. Sale Items:
   Products purchased on sale or at a discounted price are not eligible for returns.

4. Hazardous or Non-returnable Materials:
   Items that fall under specific safety guidelines, such as certain flammable materials, may also be non-returnable.

If you are unsure whether your item qualifies for a return, feel free to contact our Customer Support team at [email protected]. For more details, please refer to our Return Policy. We’re here to answer any questions you may have!