We want you to be completely satisfied with your purchase. If you're not happy with your order, you can request a return within 30 days of receiving your item. To qualify, the item must be in its original condition, unused, with tags, and in its orig
To initiate a return with Summit Fire Designs, follow these simple steps:. Contact Us:Email our Customer Support team at [email protected] to request a return. Be sure to include your order number and details about the item you wish to re
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional
Yes, certain items are not eligible for returns to ensure quality and safety standards. The following types of items cannot be returned:. Custom Products:Any custom-made or special-order items that are personalized or made specifically for your requi
Yes, you can exchange an item by following a simple process. To ensure a smooth exchange, here’s what you need to do:. Return the Original Item:Start by returning the original item by initiating a return through our Customer Support team at support@s