Can I exchange an item instead of returning it?Updated 4 months ago

Yes, you can exchange an item by following a simple process. To ensure a smooth exchange, here’s what you need to do:

1. Return the Original Item:
   Start by returning the original item by initiating a return through our Customer Support team at [email protected]. Please ensure the item is in its original, unused condition, with tags and packaging intact.

2. Place a New Order:
   Once your return is accepted, you can place a separate order for the item you’d like instead. This allows us to process your exchange efficiently and ensures the replacement item is reserved for you.

Please note that restocking fees may apply to the returned item as per our Return Policy. If you have questions about the exchange process or need assistance, don’t hesitate to reach out to our team. We’re happy to help!